Cancellation Policy
Cancellation Policy:
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Order Cancellation by Mistake: If you have placed an order by mistake and wish to cancel it, please contact us as soon as possible. However, please note that as our products are made especially for you, once an order is placed, we cannot guarantee cancellation if it has already been sent to production.
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Order Cancellation after Production: If your order has already been sent to production and we have captured the charge, you may be subject to a cancellation fee. This is because Stripe, our payment processor, charges us a fee for cancelled orders.
We understand that mistakes happen, and we will do our best to accommodate order cancellations. However, due to the nature of our made-to-order products and the fees associated with cancellation, we encourage you to review your order carefully before placing it to avoid any inconvenience. If you need to cancel an order, please contact us as soon as possible to discuss the options available to you.
Contact Information:
Email: kedushakids@gmail.com
Call/Text: 201-785-7089